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Recrubo Documentation
  • Introduction
  • ๐Ÿ” Terminology
    • ๐Ÿ” General Terminology
    • ๐Ÿ” Botstudio Terminology
  • ๐Ÿค–Botstudio
    • ๐Ÿ’ฌAdding flows
      • Generate flow
        • Step 1: Locate the right vacancy
        • Step 2: Start the process
        • Step 3: Adjust the general settings
        • Step 4: Adjust the tone of voice
        • Step 5: Determine the questions
        • Step 6: Open the botstudio
      • Import flow
      • Use template
      • Blank flow
    • ๐Ÿ‘จโ€๐Ÿ”ฌHow to test your flow
      • Bot Studio preview
      • WhatsApp
    • ๐Ÿ”ขSteps
      • Add steps
      • Edit steps
    • โ‰๏ธActions
      • Add actions
      • Edit actions
    • ๐Ÿ†ŽAction types
      • Basic action types
        • Text (say)
        • Text (ask)
        • Appointment
        • Contact
        • List
      • Extra action types
        • Location
        • Document
        • Image
        • Audio
    • ๐Ÿ”€Links
      • No condition
      • Exact
      • AI
    • ๐Ÿ”šEndings
    • โ†”๏ธDeploy dialog
      • Chat widget (website)
      • Lead form (website)
      • Facebook (Meta)
      • LinkedIn
    • โš™๏ธFlow Settings
    • ๐Ÿ“ขPublication
    • ๐Ÿ“„AI context
    • ๐Ÿ› ๏ธAdding, Duplicating, Translating & Deleting flows
  • โ†—๏ธDistributing flows
    • ๐Ÿ“ฃIntegrate with Facebook & Instagram ads
      • Creating lead campaigns
      • Connect your campaign to the botflow
      • Finding IDs
    • GTM
      • Chat widget
      • Lead form
    • Integrate with your website
      • Web widget
      • Lead form
      • Custom implementations
  • ๐Ÿซ…Candidates
    • Filtering the candidate list
    • Export candidates
    • Broadcast
    • Detail page
  • Organization settings
    • Users
    • Leads
    • Locations
    • Message templates
  • Integrations
    • WhatsApp
      • Set up WhatsApp
      • Set up payment method
      • Customize WhatsApp profile
    • Facebook Messenger
    • Meta lead integration
    • LinkedIn lead integration
  • ๐Ÿ—“๏ธSchedule
    • Setting up your calender
    • Creating a broadcast event
    • Creating a blocking event
  • ๐Ÿ’ชBest practices
  • โš ๏ธCommon issues
    • Error in a chat message
    • Variable not found
    • The candidate got sent to the wrong path
    • The candidate got declined/accepted while this is not intended
  • โ“FAQ
    • โš™๏ธSettings
      • How do I reset my password?
      • How do I create an account?
      • How can I invite a colleague in Recrubo?
      • How can I integrate my ATS?
    • ๐Ÿ”€Distribution and Integration
      • What triggers the WhatsApp message, when do candidates get a message?
      • Can I automatically follow up candidates from Indeed via WhatsApp?
      • Does Recrubo also connect with other messaging channels?
      • Can I integrate with Zapier?
      • Can I connect the chatbot to Meta or LinkedIn campaigns?
      • Is it possible to place a chat widget on the website?
      • How do I place a "Apply via WhatsApp" button on the website
      • Can candidates start from a QR code?
      • What ATS integrations does Recrubo have?
    • ๐Ÿงโ€โ™‚๏ธLeads and Candidates
      • What happens to candidates who do not respond?
      • What happens to candidates who are rejected?
      • Can a candidate who is rejected reapply?
      • What if a candidate applies twice?
      • Why don't my leads in meta match my leads in Recrubo?
      • My leads get an error, what's going on?
      • How can I easily see which leads have left their phone number via the lead form on the website?
    • ๐Ÿ“ฒWhatsApp
      • Does the WhatsApp chat happen through my phone?
      • Are you using our existing Whatsapp Business Account?
    • ๐Ÿ’ฌChat functionalities
      • Can we enrich candidates' profiles through WhatsApp?
      • Is it possible to request a CV via WhatsApp?
      • Is it possible to automatically schedule appointments with candidates via WhatsApp?
      • Is it possible to send bulk messages via WhatsApp to a specific group?
      • Does Recrubo send a reminder if a candidate does not respond?
      • Does Recrubo send appointment reminders?
      • Can the chatbot switch to another language during the conversation?
      • Can I attach a chat flow to multiple vacancie
      • Can I add images or videos in the chat flow?
      • Can I use Recrubo as a calendar tooling/calendar software?
    • ๐Ÿ“ฉRecrubo inbox
      • Can I manually chat back with the candidate ?
      • The chat is disabled, how can I send a message in the inbox?
      • Does Recrubo have WhatsApp templates in the inbox?
    • ๐Ÿ”กBuilding a flow
    • ๐Ÿš€Testing
    • ๐Ÿค–AI
      • Can the AI recruiter talk in different languages?
      • Can the candidate ask questions to the chatbot?
      • Where does the chatbot get the information to answer candidates' questions?
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  • โ€˜Apply via WhatsAppโ€™ button on website
  • Lead form in Meta
  1. FAQ
  2. Distribution and Integration

What triggers the WhatsApp message, when do candidates get a message?

A WhatsApp conversation can be triggered in several ways, but always happens when a lead (potential candidate) leaves his or her phone number within a lead form.

PreviousDistribution and IntegrationNextCan I automatically follow up candidates from Indeed via WhatsApp?

Last updated 8 months ago

โ€˜Apply via WhatsAppโ€™ button on website

Placing an โ€˜Apply via WhatsAppโ€™ button below the vacancy makes it low-threshold for potential candidates to apply. No CV, no letter and an easy way to apply on the most adopted chat platform.

The lead clicks on the button and leaves his or her phone number. This is the moment when the flow associated with this vacancy is triggered. The candidate will immediately receive a Whatsapp message!


Lead form in Meta

Another way to trigger a chat is to link the flow directly to a Meta campaign. The potential candidate leaves his or her phone number in the lead form of the campaign. This is the moment when the flow associated with this vacancy is triggered. The candidate will immediately receive a Whatsapp message!

How to set up a lead form via Meta can be found on the following page:

How to link a chatflow to a Meta campaign can be found on the following page:

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Creating lead campaigns
Facebook (Meta)