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Recrubo Documentation
  • Introduction
  • 🔠Terminology
    • 🔠General Terminology
    • 🔠Botstudio Terminology
  • 🤖Botstudio
    • 💬Adding flows
      • Generate flow
        • Step 1: Locate the right vacancy
        • Step 2: Start the process
        • Step 3: Adjust the general settings
        • Step 4: Adjust the tone of voice
        • Step 5: Determine the questions
        • Step 6: Open the botstudio
      • Import flow
      • Use template
      • Blank flow
    • 👨‍🔬How to test your flow
      • Bot Studio preview
      • WhatsApp
    • 🔢Steps
      • Add steps
      • Edit steps
    • ⁉️Actions
      • Add actions
      • Edit actions
    • 🆎Action types
      • Basic action types
        • Text (say)
        • Text (ask)
        • Appointment
        • Contact
        • List
      • Extra action types
        • Location
        • Document
        • Image
        • Audio
    • 🔀Links
      • No condition
      • Exact
      • AI
    • 🔚Endings
    • ↔️Deploy dialog
      • Chat widget (website)
      • Lead form (website)
      • Facebook (Meta)
      • LinkedIn
    • ⚙️Flow Settings
    • 📢Publication
    • 📄AI context
    • 🛠️Adding, Duplicating, Translating & Deleting flows
  • ↗️Distributing flows
    • 📣Integrate with Facebook & Instagram ads
      • Creating lead campaigns
      • Connect your campaign to the botflow
      • Finding IDs
    • GTM
      • Chat widget
      • Lead form
    • Integrate with your website
      • Web widget
      • Lead form
      • Custom implementations
  • 🫅Candidates
    • Filtering the candidate list
    • Export candidates
    • Broadcast
    • Detail page
  • Organization settings
    • Users
    • Leads
    • Locations
    • Message templates
  • Integrations
    • WhatsApp
      • Set up WhatsApp
      • Set up payment method
      • Customize WhatsApp profile
    • Facebook Messenger
    • Meta lead integration
    • LinkedIn lead integration
  • 🗓️Schedule
    • Setting up your calender
    • Creating a broadcast event
    • Creating a blocking event
  • 💪Best practices
  • ⚠️Common issues
    • Error in a chat message
    • Variable not found
    • The candidate got sent to the wrong path
    • The candidate got declined/accepted while this is not intended
  • ❓FAQ
    • ⚙️Settings
      • How do I reset my password?
      • How do I create an account?
      • How can I invite a colleague in Recrubo?
      • How can I integrate my ATS?
    • 🔀Distribution and Integration
      • What triggers the WhatsApp message, when do candidates get a message?
      • Can I automatically follow up candidates from Indeed via WhatsApp?
      • Does Recrubo also connect with other messaging channels?
      • Can I integrate with Zapier?
      • Can I connect the chatbot to Meta or LinkedIn campaigns?
      • Is it possible to place a chat widget on the website?
      • How do I place a "Apply via WhatsApp" button on the website
      • Can candidates start from a QR code?
      • What ATS integrations does Recrubo have?
    • 🧍‍♂️Leads and Candidates
      • What happens to candidates who do not respond?
      • What happens to candidates who are rejected?
      • Can a candidate who is rejected reapply?
      • What if a candidate applies twice?
      • Why don't my leads in meta match my leads in Recrubo?
      • My leads get an error, what's going on?
      • How can I easily see which leads have left their phone number via the lead form on the website?
    • 📲WhatsApp
      • Does the WhatsApp chat happen through my phone?
      • Are you using our existing Whatsapp Business Account?
    • 💬Chat functionalities
      • Can we enrich candidates' profiles through WhatsApp?
      • Is it possible to request a CV via WhatsApp?
      • Is it possible to automatically schedule appointments with candidates via WhatsApp?
      • Is it possible to send bulk messages via WhatsApp to a specific group?
      • Does Recrubo send a reminder if a candidate does not respond?
      • Does Recrubo send appointment reminders?
      • Can the chatbot switch to another language during the conversation?
      • Can I attach a chat flow to multiple vacancie
      • Can I add images or videos in the chat flow?
      • Can I use Recrubo as a calendar tooling/calendar software?
    • 📩Recrubo inbox
      • Can I manually chat back with the candidate ?
      • The chat is disabled, how can I send a message in the inbox?
      • Does Recrubo have WhatsApp templates in the inbox?
    • 🔡Building a flow
    • 🚀Testing
    • 🤖AI
      • Can the AI recruiter talk in different languages?
      • Can the candidate ask questions to the chatbot?
      • Where does the chatbot get the information to answer candidates' questions?
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Common issues

When a problem occurs in your flow the Bot Studio checklist is here to help you. Help yourself with a quick fix and publish in minutes.

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Last updated 1 year ago

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