🛄
Recrubo Documentation
  • Introduction
  • 🔠Terminology
    • 🔠General Terminology
    • 🔠Botstudio Terminology
  • 🤖Botstudio
    • 💬Adding flows
      • Generate flow
        • Step 1: Locate the right vacancy
        • Step 2: Start the process
        • Step 3: Adjust the general settings
        • Step 4: Adjust the tone of voice
        • Step 5: Determine the questions
        • Step 6: Open the botstudio
      • Import flow
      • Use template
      • Blank flow
    • 👨‍🔬How to test your flow
      • Bot Studio preview
      • WhatsApp
    • 🔢Steps
      • Add steps
      • Edit steps
    • ⁉️Actions
      • Add actions
      • Edit actions
    • 🆎Action types
      • Basic action types
        • Text (say)
        • Text (ask)
        • Appointment
        • Contact
        • List
      • Extra action types
        • Location
        • Document
        • Image
        • Audio
    • 🔀Links
      • No condition
      • Exact
      • AI
    • 🔚Endings
    • ↔️Deploy dialog
      • Chat widget (website)
      • Lead form (website)
      • Facebook (Meta)
      • LinkedIn
    • ⚙️Flow Settings
    • 📢Publication
    • 📄AI context
    • 🛠️Adding, Duplicating, Translating & Deleting flows
  • ↗️Distributing flows
    • 📣Integrate with Facebook & Instagram ads
      • Creating lead campaigns
      • Connect your campaign to the botflow
      • Finding IDs
    • GTM
      • Chat widget
      • Lead form
    • Integrate with your website
      • Web widget
      • Lead form
      • Custom implementations
  • 🫅Candidates
    • Filtering the candidate list
    • Export candidates
    • Broadcast
    • Detail page
  • Organization settings
    • Users
    • Leads
    • Locations
    • Message templates
  • Integrations
    • WhatsApp
      • Set up WhatsApp
      • Set up payment method
      • Customize WhatsApp profile
    • Facebook Messenger
    • Meta lead integration
    • LinkedIn lead integration
  • 🗓️Schedule
    • Setting up your calender
    • Creating a broadcast event
    • Creating a blocking event
  • 💪Best practices
  • ⚠️Common issues
    • Error in a chat message
    • Variable not found
    • The candidate got sent to the wrong path
    • The candidate got declined/accepted while this is not intended
  • ❓FAQ
    • ⚙️Settings
      • How do I reset my password?
      • How do I create an account?
      • How can I invite a colleague in Recrubo?
      • How can I integrate my ATS?
    • 🔀Distribution and Integration
      • What triggers the WhatsApp message, when do candidates get a message?
      • Can I automatically follow up candidates from Indeed via WhatsApp?
      • Does Recrubo also connect with other messaging channels?
      • Can I integrate with Zapier?
      • Can I connect the chatbot to Meta or LinkedIn campaigns?
      • Is it possible to place a chat widget on the website?
      • How do I place a "Apply via WhatsApp" button on the website
      • Can candidates start from a QR code?
      • What ATS integrations does Recrubo have?
    • 🧍‍♂️Leads and Candidates
      • What happens to candidates who do not respond?
      • What happens to candidates who are rejected?
      • Can a candidate who is rejected reapply?
      • What if a candidate applies twice?
      • Why don't my leads in meta match my leads in Recrubo?
      • My leads get an error, what's going on?
      • How can I easily see which leads have left their phone number via the lead form on the website?
    • 📲WhatsApp
      • Does the WhatsApp chat happen through my phone?
      • Are you using our existing Whatsapp Business Account?
    • 💬Chat functionalities
      • Can we enrich candidates' profiles through WhatsApp?
      • Is it possible to request a CV via WhatsApp?
      • Is it possible to automatically schedule appointments with candidates via WhatsApp?
      • Is it possible to send bulk messages via WhatsApp to a specific group?
      • Does Recrubo send a reminder if a candidate does not respond?
      • Does Recrubo send appointment reminders?
      • Can the chatbot switch to another language during the conversation?
      • Can I attach a chat flow to multiple vacancie
      • Can I add images or videos in the chat flow?
      • Can I use Recrubo as a calendar tooling/calendar software?
    • 📩Recrubo inbox
      • Can I manually chat back with the candidate ?
      • The chat is disabled, how can I send a message in the inbox?
      • Does Recrubo have WhatsApp templates in the inbox?
    • 🔡Building a flow
    • 🚀Testing
    • 🤖AI
      • Can the AI recruiter talk in different languages?
      • Can the candidate ask questions to the chatbot?
      • Where does the chatbot get the information to answer candidates' questions?
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On this page
  • Creating a user
  • Employee Information
  • Roles
  • Candidates assigned to user only
  • Send single sign-on invite only
  • Resetting a password
  • Resending the activation link
  1. Organization settings

Users

Inviting users in Recrubo can be done at any time by all organization admins. This chapter will explain the options you have inviting your colleagues.

PreviousOrganization settingsNextLeads

Last updated 7 months ago

Opening the organization settings page will show you the Employees tab by default. This is the page where you can Invite colleagues and help them reset their password.

Creating a user

To create a user click the blue + icon in the bottom right of the screen.

Employee Information

First you will have to add the contact information of the person you are trying to invite. The information you can enter is:

  • A first name

  • A last name

  • An email (we will use this to send the user and invite)

  • A phone number (optional)

  • A profile picture (optional)

Roles

Recrubo provides your organization with simple role management. The 3 roles to choose from are:

  • Organization admin, an organization admin can do all actions in an organization.

  • User, a user can manage candidates and see the dashboard.

  • User no dashboard, can manage candidates but is not able to see the dashboard.

Combine the role User no dashboard & Candidates assigned to user only to create a user that can only manage his own candidates and can not see other information.

Candidates assigned to user only

Selecting the option 'Candidates assigned to user only' will force a filter on the user so the candidate overview and inbox will only display candidates assigned to the user. This filter can not be disabled by the user.

Send single sign-on invite only

Selecting the option 'Send single sign-on invite only' will force the new user to log in using single sign-on. Single sign-on can be done using google or microsoft. Enforcing single sign-on helps enforce data protection regulations.

Resetting a password

If one of your co-workers has lost access to his account, you can reset their password using the 3 dot menu on the right side of the account information in the employee overview. The user will be requested to reset their password.

Resending the activation link

A new user has one week to activate his account. If your co-worker has not enabled his account within 7 days you can resend the activation link to refresh the request.