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Recrubo Documentation
  • Introduction
  • 🔠Terminology
    • 🔠General Terminology
    • 🔠Botstudio Terminology
  • 🤖Botstudio
    • 💬Adding flows
      • Generate flow
        • Step 1: Locate the right vacancy
        • Step 2: Start the process
        • Step 3: Adjust the general settings
        • Step 4: Adjust the tone of voice
        • Step 5: Determine the questions
        • Step 6: Open the botstudio
      • Import flow
      • Use template
      • Blank flow
    • 👨‍🔬How to test your flow
      • Bot Studio preview
      • WhatsApp
    • 🔢Steps
      • Add steps
      • Edit steps
    • ⁉️Actions
      • Add actions
      • Edit actions
    • 🆎Action types
      • Basic action types
        • Text (say)
        • Text (ask)
        • Appointment
        • Contact
        • List
      • Extra action types
        • Location
        • Document
        • Image
        • Audio
    • 🔀Links
      • No condition
      • Exact
      • AI
    • 🔚Endings
    • ↔️Deploy dialog
      • Chat widget (website)
      • Lead form (website)
      • Facebook (Meta)
      • LinkedIn
    • ⚙️Flow Settings
    • 📢Publication
    • 📄AI context
    • 🛠️Adding, Duplicating, Translating & Deleting flows
  • ↗️Distributing flows
    • 📣Integrate with Facebook & Instagram ads
      • Creating lead campaigns
      • Connect your campaign to the botflow
      • Finding IDs
    • GTM
      • Chat widget
      • Lead form
    • Integrate with your website
      • Web widget
      • Lead form
      • Custom implementations
  • 🫅Candidates
    • Filtering the candidate list
    • Export candidates
    • Broadcast
    • Detail page
  • Organization settings
    • Users
    • Leads
    • Locations
    • Message templates
  • Integrations
    • WhatsApp
      • Set up WhatsApp
      • Set up payment method
      • Customize WhatsApp profile
    • Facebook Messenger
    • Meta lead integration
    • LinkedIn lead integration
  • 🗓️Schedule
    • Setting up your calender
    • Creating a broadcast event
    • Creating a blocking event
  • 💪Best practices
  • ⚠️Common issues
    • Error in a chat message
    • Variable not found
    • The candidate got sent to the wrong path
    • The candidate got declined/accepted while this is not intended
  • ❓FAQ
    • ⚙️Settings
      • How do I reset my password?
      • How do I create an account?
      • How can I invite a colleague in Recrubo?
      • How can I integrate my ATS?
    • 🔀Distribution and Integration
      • What triggers the WhatsApp message, when do candidates get a message?
      • Can I automatically follow up candidates from Indeed via WhatsApp?
      • Does Recrubo also connect with other messaging channels?
      • Can I integrate with Zapier?
      • Can I connect the chatbot to Meta or LinkedIn campaigns?
      • Is it possible to place a chat widget on the website?
      • How do I place a "Apply via WhatsApp" button on the website
      • Can candidates start from a QR code?
      • What ATS integrations does Recrubo have?
    • 🧍‍♂️Leads and Candidates
      • What happens to candidates who do not respond?
      • What happens to candidates who are rejected?
      • Can a candidate who is rejected reapply?
      • What if a candidate applies twice?
      • Why don't my leads in meta match my leads in Recrubo?
      • My leads get an error, what's going on?
      • How can I easily see which leads have left their phone number via the lead form on the website?
    • 📲WhatsApp
      • Does the WhatsApp chat happen through my phone?
      • Are you using our existing Whatsapp Business Account?
    • 💬Chat functionalities
      • Can we enrich candidates' profiles through WhatsApp?
      • Is it possible to request a CV via WhatsApp?
      • Is it possible to automatically schedule appointments with candidates via WhatsApp?
      • Is it possible to send bulk messages via WhatsApp to a specific group?
      • Does Recrubo send a reminder if a candidate does not respond?
      • Does Recrubo send appointment reminders?
      • Can the chatbot switch to another language during the conversation?
      • Can I attach a chat flow to multiple vacancie
      • Can I add images or videos in the chat flow?
      • Can I use Recrubo as a calendar tooling/calendar software?
    • 📩Recrubo inbox
      • Can I manually chat back with the candidate ?
      • The chat is disabled, how can I send a message in the inbox?
      • Does Recrubo have WhatsApp templates in the inbox?
    • 🔡Building a flow
    • 🚀Testing
    • 🤖AI
      • Can the AI recruiter talk in different languages?
      • Can the candidate ask questions to the chatbot?
      • Where does the chatbot get the information to answer candidates' questions?
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On this page
  • Flow title
  • Language
  • Reminder
  • Default opening message
  • Timeout
  1. Botstudio

Flow Settings

Settings are located on the right side of the screen. In this dialog you can configure settings that apply to the entire flow like, language, reminder & timeout.

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Last updated 7 months ago

If you see the step settings dialog on the right side of the screen you can close it by clicking the < button in the top left of the dialog.

Flow title

Flow allows you to edit the name of the flow by clicking on the slider icon. This is especially usefull when you have multiple similiar flows on the same vacancy.

Language

The language of the flow should always be set to the same language as the flow. This makes sure the AI will always respond in the correct language.

Reminder

In the reminder column, you can adjust the time when the flow sends a reminder to the candidate in case the candidate stops responding during the conversation. This is 15 minutes by default. We recommend personalising the reminder message to fit your corporate identity.

Default opening message

There are rare cases with custom integrations where we can't find an opening message to send to the candidate. The templated selected in this dropdown will be the fallback for those cases.

Timeout

The last section is about the session timeout. Here you can set a time (in seconds) to determine how long the session will persist. By default after 24 hours a session will be reset, if a candidate sends a message 24 hours after his last message he will restart the flow.

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