🔀Links

Ensure your preferred path is on the left so it gets evaluated first to improve the performance of the flow.

Links are the connection between steps. Links allow you to direct the direction a candidate will take throughout the conversation design. Links can be added and edited in multiple ways.

When dragging in a step a link is automatically created with the step. The step is by default not conditional; this makes it so a candidate will always continue to the next step no matter the answer.

You can also add a link to an existing step. To do this open up the side dialog for a step. Add the plus icon next to the Links header. Doing this enables you to add a new path to the flow to ask extra questions or to decline a candidate based on the answer provided.

To edit an existing link you can click the blue link icon between steps. You can also open a step and click the slider icon next to a link to edit the link.

You can add multiple links to a single step. This allows you to determine a path a candidate takes. This makes it possible to decline candidates during the chat. When adding multiple links keep in mind that links are always evaluated from left to right.

There are three types of links

• No condition
• Exact
• AI