🛄
Recrubo Documentation
  • Introduction
  • 🔠Terminology
    • 🔠General Terminology
    • 🔠Botstudio Terminology
  • 🤖Botstudio
    • 💬Adding flows
      • Generate flow
        • Step 1: Locate the right vacancy
        • Step 2: Start the process
        • Step 3: Adjust the general settings
        • Step 4: Adjust the tone of voice
        • Step 5: Determine the questions
        • Step 6: Open the botstudio
      • Import flow
      • Use template
      • Blank flow
    • 👨‍🔬How to test your flow
      • Bot Studio preview
      • WhatsApp
    • 🔢Steps
      • Add steps
      • Edit steps
    • ⁉️Actions
      • Add actions
      • Edit actions
    • 🆎Action types
      • Basic action types
        • Text (say)
        • Text (ask)
        • Appointment
        • Contact
        • List
      • Extra action types
        • Location
        • Document
        • Image
        • Audio
    • 🔀Links
      • No condition
      • Exact
      • AI
    • 🔚Endings
    • ↔️Deploy dialog
      • Chat widget (website)
      • Lead form (website)
      • Facebook (Meta)
      • LinkedIn
    • ⚙️Flow Settings
    • 📢Publication
    • 📄AI context
    • 🛠️Adding, Duplicating, Translating & Deleting flows
  • ↗️Distributing flows
    • 📣Integrate with Facebook & Instagram ads
      • Creating lead campaigns
      • Connect your campaign to the botflow
      • Finding IDs
    • GTM
      • Chat widget
      • Lead form
    • Integrate with your website
      • Web widget
      • Lead form
      • Custom implementations
  • 🫅Candidates
    • Filtering the candidate list
    • Export candidates
    • Broadcast
    • Detail page
  • Organization settings
    • Users
    • Leads
    • Locations
    • Message templates
  • Integrations
    • WhatsApp
      • Set up WhatsApp
      • Set up payment method
      • Customize WhatsApp profile
    • Facebook Messenger
    • Meta lead integration
    • LinkedIn lead integration
  • 🗓️Schedule
    • Setting up your calender
    • Creating a broadcast event
    • Creating a blocking event
  • 💪Best practices
  • ⚠️Common issues
    • Error in a chat message
    • Variable not found
    • The candidate got sent to the wrong path
    • The candidate got declined/accepted while this is not intended
  • ❓FAQ
    • ⚙️Settings
      • How do I reset my password?
      • How do I create an account?
      • How can I invite a colleague in Recrubo?
      • How can I integrate my ATS?
    • 🔀Distribution and Integration
      • What triggers the WhatsApp message, when do candidates get a message?
      • Can I automatically follow up candidates from Indeed via WhatsApp?
      • Does Recrubo also connect with other messaging channels?
      • Can I integrate with Zapier?
      • Can I connect the chatbot to Meta or LinkedIn campaigns?
      • Is it possible to place a chat widget on the website?
      • How do I place a "Apply via WhatsApp" button on the website
      • Can candidates start from a QR code?
      • What ATS integrations does Recrubo have?
    • 🧍‍♂️Leads and Candidates
      • What happens to candidates who do not respond?
      • What happens to candidates who are rejected?
      • Can a candidate who is rejected reapply?
      • What if a candidate applies twice?
      • Why don't my leads in meta match my leads in Recrubo?
      • My leads get an error, what's going on?
      • How can I easily see which leads have left their phone number via the lead form on the website?
    • 📲WhatsApp
      • Does the WhatsApp chat happen through my phone?
      • Are you using our existing Whatsapp Business Account?
    • 💬Chat functionalities
      • Can we enrich candidates' profiles through WhatsApp?
      • Is it possible to request a CV via WhatsApp?
      • Is it possible to automatically schedule appointments with candidates via WhatsApp?
      • Is it possible to send bulk messages via WhatsApp to a specific group?
      • Does Recrubo send a reminder if a candidate does not respond?
      • Does Recrubo send appointment reminders?
      • Can the chatbot switch to another language during the conversation?
      • Can I attach a chat flow to multiple vacancie
      • Can I add images or videos in the chat flow?
      • Can I use Recrubo as a calendar tooling/calendar software?
    • 📩Recrubo inbox
      • Can I manually chat back with the candidate ?
      • The chat is disabled, how can I send a message in the inbox?
      • Does Recrubo have WhatsApp templates in the inbox?
    • 🔡Building a flow
    • 🚀Testing
    • 🤖AI
      • Can the AI recruiter talk in different languages?
      • Can the candidate ask questions to the chatbot?
      • Where does the chatbot get the information to answer candidates' questions?
Powered by GitBook
On this page
  1. Botstudio
  2. Action types
  3. Basic action types

List

PreviousContactNextExtra action types

Last updated 7 months ago

The list step can be used to show candidates a single choice list. This can be used when you are looking for an answer between a set of options like the candidate's study level.

First, add a question to the action.

After adding a question you can define the name of the Action variable, this field is optional, this allows you to recall the answer to the question during the flow. You can do this by adding the following tag to a step: {{session.option-result:action_variable_name}}

The action variable uses a different format to be recalled than other action types do. The text option-result: will always be prefixed before the name you have entered.

List items

List items are defined by 4 different fields.

  • Title

  • Description

  • Payload

  • Link

The title is the header field of the item. The title can be 24 characters long. This field is required.

The description is the subtitle of the item. The description can be 86 characters long. This field is optional.

The payload allows you to change the value of the answer. Sometimes you want to show the candidate a different title than the value you need behind the answer. This can be useful for mapping data to existing data and systems. This field is optional, by default the action variable will contain the content of the title field. To enable custom payloads enable the slider in the top right of the list items.

The last part of a list item is a Link. Enabling the link slider allows you to connect an option to a specific step. By default, an item will link to the first step below the list.

If your list has a No condition ( ↓ ) link make sure it is the last link to be evaluated. Links below the No condition link will not be evaluated and can never be reached.

🤖
🆎